Effective Communication / Attentive & Empathic Listening.

• Fundamentals of Communication.
• Barriers to Communication. Rules to overcome barriers
• Verbal Communication - Non-Verbal Communication
• Learn how to increase skills to transmit ideas, facts and information clearly and concisely.
• Learning techniques of attentive listening behaviors
• and empathic listening behaviors
• Drills to experience breakthroughs in your ability to communicate your ideas with force and conviction.

Successful Presentation.

• Presentation fundamentals
• Develop your power of expression to transfer your convictions and emotions to your listeners.
• Learn to present information in a logical sequence
• Develop a greater freedom for self-expression
• How to prepare and deliver your talk
• Practical drills to improve voice modulation, facial expressions and animations
• Presenting visual aids

Human Relation and Interpersonal Skills

• Learn effective principles of human relations
• Ways to become more friendlier & likable person
• Ways to win people to your way of thinking
• How to change attitudes and behaviors of people without giving offence
• Learn the principles to gain enthusiastic co-operation of people
• Ways to analyse worries and solve problems
• Ways to overcome fear and anxiety
• How to cultivate a mental attitude that brings peace & happiness

Good Manners & Etiquettes

• Good posture habits
• Appropriate dress sense
• Introducing yourself , being introduced & introducing others
• General rules of etiquettes
• Telephone etiquettes
• Etiquette for executives
• Dining and table etiquette

Leadership and Motivation

• Leadership qualities, behavior and function
• Leadership qualities self-assessment
• Effective Team building
• Inspiring others and drawing the best from people
• How to identify motivation in others and empower others
• Restoring self-confidence
• How to recognize performance

Stress and Crises Management

• What a stress / Causes of stress / Consequences of stress
• Stress Management techniques / Problems solving techniques
• Dealing with mental stress, stress in relationship, stress in work
• Cultivating a mental attitude that will bring peace and happiness
• How to keep your energy and spirits high during tough times

Creating Vision, defining Goals and Strategic Planning

• Self-Assessment of personal traits, strengths and challenges
• Developing personal values and principles statement
• Creating a vision for your future
• Setting personal, career and company goals
• Learn to program, priorities and schedule activities
• Overcoming time wasters and procrastination
• Implementing Strategic Planning

PROGRAM OBJECTIVES

• To communicate your ideas, facts and information more clearly, fluently & convincingly.
• To build self-confidence and enthusiasm
• To learn the art of public speaking and to deliver successful presentation
• To Practice tested & proven principles of human relations to gain support  & co-operation from people.
• To cultivate good manners and etiquettes to develop a pleasing personality.
• To develop leadership qualities to motivate and influence people.
• To control stress, handle problems squarely and make right decisions.
• To develop a positive mental attitude
• To create a vision in your life and define clear goals.

PROGRAM BENEFITS

• No more stage fear, strangeness and hesitation
• A new freedom for self-expression
• Speak with confidence, poise and conviction.
• Ability to deliver a high impact presentation
• Strengthen relationship by becoming a more friendlier person and handing people with greater ease.
• Creating good impression on people everywhere with pleasant manners and etiquettes.
• Motivational ability to change a person's attitude and make people think in your way.
• Enjoy increased level of courage, confidence and positive attitude in life.
• New enthusiasm for work and responsibility, motivation to achieve goals.